Our Customers Say It Best

We love working with our customers! Luckily, they seem to like us, too. Here are comments from some of our customers:

"Big City is an amazing vendor. I use them for everything—brochures, presentation folders, business cards—you name it. Karen is extremely knowledgeable about the printing and design industry and works with great integrity."

— Lateefah Simon, Executive Director
Lawyers' Committee for Civil Rights

"Big City is big where it counts—great responsive service and rock bottom prices. I am treated like my business is important and I appreciate their first hand knowledge of my printing needs."

— Lance Littlejohn, CFO
West Coast Novelty

"My agency needed a promotional piece that was going to be seen by senior marketers at brands like McDonald's, Pepsi and Dreamworks. Of course we waited until the last minute to get it done. Big City came through. They were fast, they were flexible, they were affordable and the piece they produced was beautiful. I would not hesitate for one fraction of a second to recommend them."

— Adam Kleinberg
Traction Corporation

"For almost twenty years, my firm has received no better service from any vendor partner. Big City rocks!"

— Lyn Wilkinson
Wilkinson Design & Construction

"One of the best things about Big City is the way they save me time — they make sure that my files and layouts are correct for the printer and, in the rare cases that the printer makes a mistake, they get it sorted out for me so I don't have to spend time arguing with the printer. Invaluable."

— Alan Beatts
Borderlands Books

"Karen has always taken great care of us, finding the right product and delivering it on time and on budget. When I need to reprint or reorder an item, they have all the information at hand."

— Cindy Sandoval
Antonio Sandoval Painting

"Big City Design & Print is by far, the best printing service I've ever used for my business! I currently get all my documents and designs printed there. They provide high quality work, fast delivery, and wonderful customer service. If you want your business to grow, this is definately the place to go!"

— Oliver Chu, OMD, LAc
Menhong Clinic

"What a nice experience it's been doing business with Big City all these years. They are always friendly and willing to help with any form we might need. They are very knowledgeable about paper and paper products and help you find what is needed. Their pricing is very competitive. They do a lot of work for us and we look forward to doing business with them in the future. Thanks, Big City."

— Judy Foster
Pellegrini Family Wines

"Big City has always been wonderfully responsive to our requests. They were able to find a Union shop to run our jobs on recycled stock & soy based ink and still saved us a significant amount of money and time over our former supplier!"

— Mark Shaw
California League of Conservation Voters

"Thanks for all your help with our many recent projects. It seems that is really rare these days when you can hand something off to someone and know it will be done correctly and when promised."

— Lance King
Fixed Rate Properties, Inc.

"We switched all of our printing and complex mailing jobs over to Big City Design & Print because we get both the best price and the best customer service. They are fast, responsive, and go the extra mile to help us find the best solutions to our various challenges. Their designer is terrific, and on top of all that, they are just wonderful people to work with."

— Cecilie Surasky, Director of Communications
Jewish Voice for Peace

"Karen from Big City has partnered with San Francisco Veterinary Specialists for over 12 years. In addition to designing and printing business forms, Big City helped develop our graphic standard and served as an advisor for furniture acquisition and workstation design. It is rare to find a company with the diligence and service commitment of Big City."

— Carl Ware, Hospital Director
San Francisco Veterinary Specialists

"Big City takes customer service to a new level. Their design department created our company logo. We rely on their expertise and knowledge to handle all our printing needs, and also to provide us with promotional items that bring in new clients."

— Ron Rowhani, Partner
Electric Power On, Inc.

"The one thing that stands out in my mind in working with Karen @ Big City is her ability to think of the customer first, and provide excellent service. Several times, I have called to place "rush" orders and she has gone out of her way to make sure that all of our needs are met in a timely manner. It is a pleasure to do business with you."

— Gloria Guidos
Light Soda on Tap

"Not only does Big City offer quality products, but their customer service is the best. Many times Karen Boudreaux has worked wonders to help our business get exactly what we need, when we need it."

— Roxanna Walker, Executive Assistant
Congregation Sherith Israel

"What impresses me most about Big City is their superlative customer service. I've been working with them for several years, and whenever a problem arises, they always manage to resolve it quickly and with minimal hassle to me or my agency. I wish other vendors gave their clients the same consideration."

— Patrick Hoctel, Executive Assistant
San Francisco IHSS Public Authority

"My experiences with Big City have been stellar from the very beginning. They have done all my design and print work. And there have been occasions when I needed something fast, so fast that I was embarrassed about it. It was not due to lack of planning on my part, it was just unexpected opportunity. And, amazingly Geoff pulled off a perfect design and Karen executed the design, and all in time for my needs!! I literally email them with description of my needs, and every time, the design they offer is either right on the button or requires only tiny tweaks. It might be possible to buy my business printing needs cheaper on the internet, but not with the level of service and professional skills that I get through these people. I truly find that as a total package, doing business here is the best deal in town!"

— Dr. Ella Woods
Veterinary Acupuncture & Herbal Medicine

"Above and beyond. Big City Design and Print has provided our company with quality design, attentive service, and has met our every delivery requirement at a competitive price."

— Carolee Kaplan
Presidio Financial Partners

"Doing business with Big City is always a pleasure. Karen's attention to detail and concern for customer service has always made it easy to work with her."

— Greg Gordon
Pyramind Sound

"Thank you for creating our fabulous business cards! We have had so many compliments on them when we pass them out, which was exactly our intention when we first met. Although we had a basic direction, your suggestions were invaluable. Your commitment to achieving our goal is greatly appreciated. We look forward to working with you again in the future."

— Michael and Laura Tust
Tust Studio

"For many years we did a large and diverse volume of print work with Big City. When we moved to Napa in 2002, we tried a local printer and it only took a couple of jobs for us to realize that we were far better served by Big City. Great customer service, extensive experience in print and graphic design, and competitive pricing — what's not to love?"

— Ken Frank, Purchasing Manager
ProLab Orthotics

"We have loved working with Big City over the years. They pay such attention to detail... and provide a quick turn-around. Plus, they are such nice people... particularly in tough economic times, it is great to work with people who make sure you have quality products that help maintain your business."

— Dee Dee Shaughnessy
JE Talent, LLC

"Our company has been thoroughly satisfied with the quality of Big City Design & Print's customer service. They never fail to meet their proposed deadlines, and their office staff is consistently courteous and helpful. We look forward to continue working with them in the new year."

— Richard Springer, President
Jack Trux

"Working with Karen has been a big help for our company! Big City Design and Print is very professional and fast with their service! Looking forward to working more with Big City Design and Print."

— Lydia Martinez, Sales and Marketing Coordinator
Ramsell Holding Corporation

"Big City has been able to keep us in forms for the last 20 years with competitive prices and excellent service. Thank you for always knowing exactly what I need."

— Tessy Alarcon-Poore
Marinelli Shellfish

"Karen at Big City is 'The Best'! We have always received top notch service and are totally confident in the products. We always rest assured because of their accuracy and timely processing of our orders."

— Tita
Japanese Community Youth Center

"Karen is our hero. Late on a Friday afternoon, she went through monumental efforts to track down our order and put a rush on it so that we could receive our payroll checks for a Tuesday morning processing. Thanks so much!"

— Jean
Japanese Community Youth Center

"I have been using Big City for years. Karen is always finding me the best product for the best price and I know I can depend on her to get my orders to me in a timely manner."

— Cindy Kim
City of Sausalito, Finance Dept.

"Big City Design and Print does excellent work in printing our brochures! They are reliable and reasonable!"

— Angela Auyong, Executive Assistant
Office of the San Francisco Public Defender